Frequently asked questions
At NRTM Solutions LLC, we believe in clear communication and dependable service. Our FAQ section is designed to address common questions about our sourcing process, lead times, industries served, and how we help clients secure hard-to-find parts. Can’t find what you’re looking for? Reach out—we’re here to help.
General
What types of parts and equipment do you source?
We specialize in sourcing mission-critical components, including mechanical, electrical, hydraulic, and pneumatic parts, as well as specialized equipment for defense and industrial applications.
Do you only work with government agencies?
While our primary focus is on government and defense sectors, we also serve industrial clients with complex procurement needs.
What industries do you specialize in?
Our expertise spans defense, aerospace, and industrial sectors, providing tailored procurement solutions to meet specific operational requirements.
Can you source obsolete or discontinued parts?
Yes, we have an extensive network of suppliers that allows us to locate and procure hard-to-find and obsolete components essential for legacy systems.
Ordering & Process
What information do I need to provide for sourcing?
Please provide detailed part numbers, quantities, required specifications, and any compliance standards that must be met. ell as specialized equipment for defense and industrial applications.
How long does the procurement process typically take?
Lead times vary depending on part availability and complexity. We strive to provide accurate timelines during the quoting process.
Can you handle expedited or time-sensitive orders?
Yes, we offer expedited services for urgent requirements, ensuring timely delivery to meet critical deadlines.
Shipping & Delivery
Where do you ship to?
We offer domestic and international shipping, delivering to various locations as per client requirements.
Do you offer international shipping?
Yes, we provide international shipping solutions, adhering to all necessary export regulations and documentation.
How do you ensure secure and compliant delivery?
Our logistics team ensures that all shipments meet industry standards for security, packaging, and documentation, minimizing risks during transit.
Can I track my shipment?
Yes, we provide tracking information for all shipments, allowing you to monitor the delivery status in real-time.
Compliance & Documentation
Are your sourcing and shipping processes compliant with federal procurement standards?
Absolutely. We adhere to all relevant federal procurement regulations, ensuring that our processes meet stringent compliance requirements.
Can you provide documentation or certifications with orders?
Yes, we supply all necessary documentation and certifications to verify compliance and authenticity of the procured items.
Do you provide packaging to meet military or government specifications?
We ensure that all packaging meets specified standards, including MIL-STD requirements, to guarantee acceptance upon delivery.